ORDERING THROUGH THE WEBSITE:
1. Add the product(s) to the cart
3. Fill the form in with your details
4. The available method of payment is Bank Deposit, which you see during making the order and, upon completion of it, it is e-mailed to you.
5. For your own convenience, shipping fees are not being charged for any order.
6. Once you have completed your order, you will receive an information e-mail message including all the details of your order, as you have filled them in the form.
7. Delivery time is subject to the distance and it shall be about 3-4 working days, for orders within Greece. For orders abroad, time of delivery may not be calculated. Delivery time shall start to count once you have completed the bank deposit, and not as of completion of the order. As soon as you make the bank deposit, please send the payment document at firstname.lastname@example.org, so that we can process your order as soon as possible.
CANCELLING AN ORDER
1. You may cancel your order, before you make the bank deposit. After making the bank deposit, any cancellation shall not be accepted and shipping procedure shall begin.
2. Product returns are accepted only in case that company “Tsekoura Polixeni” is responsible for sending wrong or defective products. Wrong or defective products must be returned up to 14 days as of the date of reception. Opened products are also accepted for return. After we receive the returned product(s), you will be informed via e-mail on the procedure to follow.